Data protection

SOFTRIDGE attaches great importance to data protection as well as openness and transparency in the processing of personal data. For this reason, we explain how we protect personal data when processed.

Who is responsible for personal data?

The Swiss company SOFTRIDGE AG is responsible for the personal data of data subjects in accordance with the applicable data protection law.

Where are personal data stored?

The data that we collect from our customers is stored in Switzerland, but can also be transmitted to a country outside Switzerland and processed there. The transfer of personal data takes place in accordance with applicable law.

Who has access to your data?

Personal data can be passed on within the SOFTRIDGE.

The transfer, sale and exchange of personal data for marketing purposes to third parties is prohibited. The sole purpose of passing on data to third parties is to be able to provide our services to our customers.

What is the legal basis for processing?

With every specific processing of personal data that we collect, we inform our customers whether the provision of personal data is required by law or necessary to conclude a contract, as well as whether personal data must be provided and what the disadvantages are if they are not to provide.

What rights do data subjects have?

Right of Access:
Affected persons have the right to request information about their data stored by us at any time. Affected persons can contact SOFTRIDGE to receive their personal data by email.

Right to data portability:
If SOFTRIDGE processes personal data using automated procedures, based on the consent of a data subject or on a contract, the data subject can request that a copy of the data be sent to them. This only applies to personal data that the data subject has provided to us.

Right to rectification:
The data subject has the right to request the correction or completion of their personal data if they are incorrect or incomplete.
Affected persons who have an account with SOFTRIDGE can edit their personal data.

Right to erasure:
Affected persons have the right to have their personal data processed by SOFTRIDGE deleted at any time, except in the following cases:

* if there is an obligation to keep books and records in connection with a purchase / purchase and personal data must be saved.

Right to object to data processing if there is a legitimate interest:
Affected persons have the right to object to the processing of their personal data, which is based on the legitimate interest of SOFTRIDGE. In this case, we will only process the personal data further if we can prove a legitimate reason for the process that takes precedence over the interests and rights of the person concerned.

Right to complain to a supervisory authority:
Affected persons who are of the opinion that SOFTRIDGE is processing their personal data incorrectly can contact us. You also have the right to lodge a complaint with a supervisory authority.

Update of our data protection declaration:
Occasionally we need to update our privacy policy. The latest version of the privacy policy is always available on our website. We inform our customers about all significant changes to the data protection declaration, for example the purpose for the use of personal data.

Storage obligation / deletion of data
The data will be stored for 10 years and then deleted after the end of the contractual relationship.